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Stewie

Reporting Do's and Dont's (Read before making a report)

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Please read the XileRO Rules before making a report.

If you are already sure that he/she made a violation to the said rules, follow the guidelines below.

This will help the GameMasters better assist you if these rules are followed and avoid problems.

 

 

1. All reports must have a screenshot to use as evidence.

 

2. All screenshots must be unaltered or will be ignored. Meaning, it MUST NOT, in any form, be edited.

 

3. Overpricing reports must consist of the shops name, the overpriced item, and vending chars name.

 

4. Kill stealing (ksing) is allowed. Do not report it.

 

5. Reports dealing with scams must show a screenshot of each trade and the rejection or succession of it.

 

6. If and when reporting roap or a macro please use fraps or some type of video recording program as proof.

 

7. If and when reporting a bot, please show 2 or more screenshots of you messaging the player,and then the matter will be looked into.

Make sure the screenshots show the 'bot' in movement. You don't want to waste time reporting an AFK player.

And also, you should include the map where you find a bot. Use /where to check it.

 

8. When posting a ban of a player harassing and insulting you please make sure you show that in screenshots that they were directed to you.

Also, show enough of the chat. We do not appreciate people trying to cover up their own mistakes.

 

9. Spam reports must show over 5 lines of consecutive text.

 

10. Reports done in other languages besides english will need to be translated by our International Supports.

If no I.S is available, you can translate it.

 

11. In cases of scamming and hacking please take some time to explain what happened beforehand as well.

 

12. Your own nickname MUST be visible in the screenshots.

 

13. Post the characters name in the report as well.

 

14. Do not make multiple threads of the same report if it was already answered by any GM, this will result in an infraction or ban.

 

15. Do not post in a report if you aren't the reporter or the one being reported, this will result in an infraction or ban. (Unless you are directly helping, And if a GM/Mod deems it help or just spam).

 

In-case you are the banned player, and the report thread is already closed.

You can post your unban request here with a proper layout.

 

Unban Requests

Unban Layout

Edited by Stewie
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